Changelog

Product updates, new features, and platform status.

October 2026

New

Smoother Experience, Better Billing

  • FIXED Billing: Your old payment card is now correctly restored if a new card declines.
  • FIXED Details Card: Typed answers now save correctly, even if you reload or close the tab.
  • IMPROVED Reports: Large reports open faster with reduced freezing.
  • FIXED Messages: Sending messages now correctly checks your Contacts viewing permissions.
New

Enhanced Security for Your Files

  • IMPROVED Platform: Private files are more secure with stricter link sharing controls.
  • FIXED Mobile App: The phone photo studio now correctly returns your image after drawing.
  • FIXED Invoices: You will now receive a single email per bill sent and per bank reversal.
  • FIXED Invoices: The person who took a payment will no longer receive "Invoice paid" notifications.
New

Smarter Saving & Data Sync

  • IMPROVED Billing: See more accurate monthly revenue for yearly plans.
  • IMPROVED Billing: The "Annual" badge now displays the real percentage saved.
  • FIXED Contacts: Offline contact changes will no longer overwrite office updates.
  • FIXED Contacts: You will be prompted before saving over another user's changes.
New

Streamlined Contact Management & Booking

  • FIXED Webhooks: Screen is now read-only for users without "Connect other apps" permission.
  • FIXED Billing: Team dialogs now display cents and clarify paid place names.
  • FIXED Contacts: Offline phone or email changes keep office updates, asking for resolution.
  • FIXED Online Booking: Company-hours links with chosen people now show only their free times.
  • FIXED Contacts: Managing conversations now requires Contacts view permission within its company.
  • FIXED Contacts: Undoing a contact import now retains corrections and existing people.
  • FIXED Mobile App: Photos waiting in Studio are preserved if the background screen closes.
New

Improved Refunds & Navigation

  • IMPROVED Documents: Navigating sections from Cover & Details now works smoothly on mobile.
  • FIXED Payments: Retrying a failed refund always works correctly.
  • FIXED Payments: Refunds declined by the processor now show as failed and can be retried.
  • IMPROVED Contacts: You are now warned before saving over someone else's changes.
New

Workspace and Message Improvements

  • FIXED Workspaces: Answers typed on the Details card save reliably.
  • FIXED Messages: Messages and templates are securely confined to your active company.
  • FIXED Settings: Webhook signing secrets are only accessible with proper permissions.
  • FIXED Documents: History now clearly separates conflicts from different document sections.
New

Smoother Mobile Forms & Payments

  • FIXED Payments: Bank checks with refused client tips now end without charging.
  • FIXED Mobile App: Discarding contact edits closes the form correctly on iPhone.
  • FIXED Mobile App: Contact edit forms now close offline instead of endlessly saving.
New

Enhanced Security and Reliability

  • FIXED Mobile App: Payments screen now clearly shows setup message when no processor is connected.
  • FIXED Documents: Expired shared links correctly prevent comments, uploads, and forwarding.
  • FIXED Billing: Your founder's rate is now securely saved at purchase.
  • FIXED Mobile App: Phone changes now require the same permissions as on the web.
New

Smarter Booking & Contact Updates

  • FIXED Contacts: Your workspace contact card instantly shows new name and phone details.
  • FIXED Documents: Reports now correctly apply "Edit Own" permissions on the server.
  • FIXED Online Booking: Booking links with chosen people now only offer them for scheduling.
  • IMPROVED Online Booking: Calendar booking links now use the default appointment length.
  • FIXED Documents: Link previews and embedded images now load securely.
  • FIXED Consumer Portal: Public creator pages no longer display sales or earnings information.
  • IMPROVED Documents: Fields now clearly show which workspaces and contacts they use.
  • IMPROVED Platform: Lists update more efficiently, redrawing only changed rows.
New

Enhanced Photo Studio & Scheduling

  • NEW Schedule: Preview booking availability for specific links and staff members.
  • IMPROVED Schedule: Online bookings and reschedules cannot take the same time slot.
  • IMPROVED Contacts: Editing a contact opens immediately and shows loading progress.
  • NEW Photo Studio: Use new markup tools like Highlight, Straighten, and numbered tags on web and phone.
  • NEW Photo Studio: Access more Adjust sliders and filters on the mobile app.
  • IMPROVED Photo Studio: Unfinished photo saves are now clearly shown and easy to resume.
  • IMPROVED Photo Studio: Saving a photo copy on a full phone now keeps your current edit.
  • POLISH Photo Studio: Blur brush now matches phone behavior and saves correctly.
  • POLISH Photo Studio: The straighten preview turns and zooms accurately.
  • IMPROVED Platform: Internal services are more streamlined.
New

Improved Booking and Document Views

  • IMPROVED Mobile App: Sign-in now lands you on Today or All Workspaces more reliably.
  • IMPROVED Online Booking: Calendar links now correctly ask for required details and agreements.
  • IMPROVED Documents: Report item categories now update instantly with tab changes.
  • FIXED Documents: No more duplicate key errors in large reports.
  • IMPROVED Documents: Signed copies now accurately display the text saved at signing.
  • IMPROVED Online Booking: Public booking answers now match confirmation details precisely.
  • FIXED Online Booking: Your business website now consistently displays under Requests.
  • IMPROVED Documents: Large reports now redraw faster when typing, especially on mobile.
  • FIXED Documents: Inspector signatures now print as images on agreements.
  • IMPROVED Mobile App: Open reports redraw faster, reducing freeze time by 15-24%.
  • IMPROVED Hivewell: AI-generated report text is now more professional.
  • IMPROVED Contacts: You will be warned before saving over someone else's contact changes.
New

Faster Performance, Smoother Workflows

  • FIXED Timesheet: Clock-out data is now reliably saved, even if the server temporarily loses a shift.
  • FIXED Platform: Cron jobs now run on time, improving timely communication.
  • FIXED Custom Fields: Second edits to imported custom field answers are no longer lost.
  • FIXED Mobile App: Document open times are now accurately measured, preventing freezes.
  • FIXED Mobile App: Gallery features are improved, including hold-to-select and section galleries.
  • FIXED Mobile App: Various phone errors were resolved to improve stability.
  • FIXED Platform: Relay processes are more reliable, including plan card approvals.
  • FIXED Platform: Several web errors were resolved to improve stability.
New

Boost Your Team's Efficiency

  • NEW Documents: Guidance for your team now saves and syncs between web and phone.
  • NEW Documents: See guidance while filling in forms on web, phone, and tablet.
  • NEW Hivewell: Access Hivewell features within the Report Builder.
  • NEW Leads: Manage leads easily with a dedicated page, stages, and board.
  • NEW Workspaces: Remove workspaces with clear confirmation, trash, and delete options.
  • NEW Consumer Portal: Create forms for any business, no website needed.
  • NEW Mobile App: Your phone's schedule now shows today's agenda and opens stops.
  • IMPROVED Marketplace: Only published listings are visible to external companies.
  • IMPROVED Notices: Every notice reaches the right person, opens the item, and can be switched off.
  • FIXED Contacts: Picking a tag in contact edit never removes other tags.
  • FIXED Mobile App: Image studio works reliably on web, phone, and tablet.
  • FIXED Mobile App: Your contact edits are never lost, even without signal.
  • FIXED Mobile App: The answer box on iPhone no longer goes empty while typing.
  • FIXED Sync: No sync changes are silently dropped; stuck changes reach the Desk.
  • FIXED Reports: TREC reports can now be sent again.
  • FIXED Documents: Contract review now names rejected checks and reasons.
  • FIXED Platform: Various customer-reported issues, including payments and sync copies.
  • POLISH Documents: Command+K now opens a draft report in the Builder.
New

Report Sign-Offs Are Simpler

  • IMPROVED Documents: You can now send TREC reports after signing off all sections.
  • IMPROVED Mobile App: Sign-off buttons appear correctly on all report sections.
  • FIXED Mobile App: Sign-off times now display in your local time zone.
  • FIXED Mobile App: Long signer names now fit better on the screen.
  • FIXED Mobile App: Undoing a sign-off now stays cleared reliably.
New

Easier Forms, Better Reports

  • NEW Leads: Manage leads on a dedicated page with stages and boards.
  • NEW Consumer Portal: Create lead forms even without a ManageBee website.
  • IMPROVED Documents: Send TREC reports more reliably with improved sign-off visibility.
  • IMPROVED Mobile App: Sign-off shows local time, and long names fit the box.
  • IMPROVED Marketplace: Only published listings are visible to customers.
  • IMPROVED Documents: Sign-off is faster and stays up to date with plans and context.
  • IMPROVED Mobile App: Sync log choices clear held cards on your phone.
  • FIXED Documents: The section sign-off button now always appears when required.
  • FIXED Consumer Portal: Answers from no-website forms now reach the correct owner.
  • FIXED Documents: Undo clears and keeps the section sign-off cleared on your phone.
  • POLISH Document Editor: Command-K now opens a draft report in the Builder.
New

Mobile App & Document Improvements

  • FIXED Documents: Report and quote types display correctly in web and phone previews.
  • FIXED Documents: Conflict resolution works better for section and item changes.
  • FIXED Mobile App: Syncing now reliably restarts after Wi-Fi interruptions.
  • FIXED Mobile App: Various issues with report percentages, upload errors, and display are resolved.
  • POLISH Mobile App: Workspace lists, cards, and file displays are updated.
  • IMPROVED Mobile App: File size limits for workspace strategy screens are adjusted.
  • FIXED Hivewell: AI suggestions are clearer, and list counts open correctly.
  • FIXED Mobile App: Sync Log "Keep yours" and "Keep theirs" choices now reach the server.
  • IMPROVED Documents: Plan quality skill and new plan flow are enhanced.
  • FIXED Settings: Company, text messaging, template, and role settings are more stable.
  • FIXED Messages: Texting and messaging bugs, including drafts and avatars, are resolved.
  • FIXED Mobile App: Phone notifications, undo bar, and navigation are improved.
  • FIXED Documents: Quote service pricing saves correctly, and quotes work offline.
  • FIXED Documents: Company links and report readiness display correctly.
  • FIXED Mobile App: Update launch checks no longer fail automatically.
  • FIXED Schedule: Calendar day views and map pins are more accurate.
  • POLISH Mobile App: Various UI refinements, including signal notes and photo picker titles.
  • FIXED Consumer Portal: Long emails, agreement checkboxes, and rescheduling times are fixed.
  • FIXED Messages: Sync uploads cannot trigger unintended company messages.
New

Mobile, Portal & Webhook Updates

  • IMPROVED Platform: Webhook calls now only reach public addresses.
  • IMPROVED Platform: Webhooks follow redirects securely and efficiently.
  • IMPROVED Platform: Webhook replies are now capped to prevent large data loads.
  • IMPROVED Mobile App: Phone sync recovers automatically after network drops.
  • IMPROVED Mobile App: Report percentages no longer jump during syncing.
  • IMPROVED Mobile App: Agreements, Files tab, and Day view are now available.
  • IMPROVED Mobile App: Held items remain after restarts and show correctly.
  • IMPROVED Mobile App: Plans open quickly after service restarts.
  • IMPROVED Mobile App: Talk opens at the last message for easier conversations.
  • IMPROVED Mobile App: Review lists open instantly, without delays.
  • IMPROVED Client Portal: Client emails now display the team member on the visit.
  • IMPROVED Client Portal: Online booking and add-ons follow state license rules.
  • IMPROVED Client Portal: Company branding is consistently applied to portal switches.
  • IMPROVED Client Portal: Today's visit appears under "Coming up."
  • IMPROVED Client Portal: Invoice dates now match email consistency.
  • NEW Form Builder: Create up to three lead forms per business.
  • FIXED Messages: Sent answers now appear as read-only with a "Change your answer" option.
  • FIXED Mobile App: Your first answer to an empty workspace field now saves.
  • FIXED Mobile App: Walks done after a retest correctly clear previous findings.
  • FIXED Mobile App: The phone app no longer closes when freeing sync downloads.
  • FIXED Mobile App: Tapping inside description sheets no longer closes them on Fire tablets.
  • FIXED Documents: Documents now load quickly again.
  • FIXED Contacts: Typing in the search bar no longer crashes the page.
  • FIXED Platform: Timed-out booking creations no longer save anything.
  • FIXED Platform: HTML is now sanitized without string editing for security.
  • FIXED Reports: "Prepared by" now appears in the navigation.
  • FIXED Reports: Held reports now open correctly.
  • POLISH UI: The page no longer shows through the pinned bar's corners.
  • POLISH Mobile App: Sign-out flow is cleaner, and other minor tweaks.
  • POLISH Mobile App: Phone sign-in screens now display the ManageBee logo.
  • POLISH Reports: Report settings offer more choices for item rows and pictures.
  • POLISH Reports: Category jumping, phone texting lock, and avatar initials improved.
  • POLISH Documents: Empty template tabs now display their names.
New

Client Portal & Messaging Updates

  • NEW Mobile App: iPhone app version 2.0.26 is now live.
  • NEW Consumer Portal: Clients can sign in to their specific workspace via a one-tap link.
  • NEW Consumer Portal: Clients can message your team directly, with titles under names.
  • NEW Consumer Portal: Text-like message threads now include "Today" or "Yesterday" separators.
  • NEW Documents: Signed agreements now save filled content, not just the template.
  • NEW Schedule: Office booking features include package money and availability dates.
  • NEW Invoices: You can manage refunds and quotes on your phone.
  • NEW Contacts: Easily switch contact roles to "Appointment only" for specific roles.
  • IMPROVED Hivewell: Plan checks now publish after three rounds to prevent delays.
  • IMPROVED Consumer Portal: Portal sign-in links now only access the correct workspace.
  • IMPROVED Messages: Each company now uses its own Telnyx profile for texting.
  • IMPROVED Consumer Portal: Your client sees your company's brand on every page.
  • IMPROVED Hivewell: Plan review pages are now readable on mobile devices.
  • IMPROVED Hivewell: Plan reviews show every location and proof per point.
  • IMPROVED Platform: Enhanced security ensures safe data handling and email links.
  • FIXED Hivewell: Plan cards no longer display contradictory information.
  • FIXED Consumer Portal: After paying, clients now see a clear way back.
  • FIXED Platform: Expired sign-in cookies now redirect directly to sign-in.
  • POLISH Messages: "Not invited" badge on phones now uses the smallest text size.
  • POLISH Messages: Channel choices on phone screens now wrap for better visibility.
New

Secure Company Member Lists

  • FIXED Contacts: Only company members can now view the member list.
New

Mobile App Improvements & Document Fixes

  • IMPROVED Mobile App: Easily see when a newer app version is available in your store.
  • FIXED Documents: Smart Variable values now always display as text, not unexpected markup.
  • FIXED Mobile App: Your offline recipient choices now save reliably after restarting.
  • FIXED Mobile App: Failed calls no longer crash the iPhone app.
  • FIXED Mobile App: iPhone app now manages memory better during initial data sync.
  • IMPROVED Mobile App: Daily workflows for signing in are more robust.
  • FIXED Documents: LiteHouse report previews and dictation now work correctly.
New

Phone Updates & Settings Polish

  • FIXED Mobile App: Critical phone updates now reliably reach older app versions.
  • FIXED Mobile App: Creating a workspace no longer prompts to keep an unnecessary draft.
  • POLISH Mobile App: Settings lists are now edge-to-edge with clear values.
  • POLISH Mobile App: Web help links are now visible again in Settings.
  • POLISH Mobile App: All Settings rows now show relevant counts or descriptions.
New

Faster Photo Editing

  • FIXED Mobile App: Photo stamping no longer redraws the entire photo strip or editor.
New

Better Workspaces, Safer Notes

  • IMPROVED Workspaces: Find and add all your packages in New Workspace on web and phone.
  • IMPROVED Workspaces: Resume your draft when creating a new Workspace on web and phone.
  • FIXED Documents: Review notes and team views are now restricted to your company.
  • FIXED Messages: Receive only one notification when mentioned multiple times in a note.
  • FIXED Mobile App: Offline changes now correctly apply your company's role settings.
  • FIXED Mobile App: Marked-up photos upload correctly and save messages are accurate.
New

Improved Forms & Equipment Settings

  • FIXED Documents: Sending forms with required fields now works correctly.
  • FIXED Documents: Missing required fields now correctly link to their questions.
  • IMPROVED Settings: Easily find Label reader settings linked from the element.
  • IMPROVED Settings: "Heating equipment" is now included in Label reader options.
  • IMPROVED Settings: Equipment settings are grouped for better organization.
  • IMPROVED Mobile App: Label reader settings are now consistent with the web experience.
  • IMPROVED Templates: Removing custom equipment kinds now shows where they are used.
  • IMPROVED Templates: Quickly open Label reader element settings directly from Template Settings.
  • IMPROVED Mobile App: Custom equipment kinds remain available offline after restart.
New

Better Photo Editing & Summaries

  • FIXED Mobile App: Open iPhone HEIC photos directly in the editor.
  • FIXED Documents: Your Summary tab now shows all findings with a priority level.
  • FIXED Documents: We ask for a signature only once per person when sending.
New

Enhanced Permissions & Quality Bar

  • IMPROVED Permissions: Team permissions now accurately control scheduling and contact actions.
  • IMPROVED Permissions: Billing permissions now correctly guard access to invoices and payments.
  • IMPROVED Documents: Document editing permissions are now more precise for your own documents.
  • IMPROVED Workspaces: Editing workspace details now respects your assigned permissions.
  • IMPROVED Settings: General settings and other configuration pages open read-only when you lack edit access.
  • IMPROVED Permissions: Irrelevant permission switches are now hidden for clarity.
  • IMPROVED Pricing: Prices are hidden on the web if you don't have "View Pricing" permission.
  • IMPROVED Permissions: Editing billing, agreements, and services settings is now permission-controlled.
  • FIXED Permissions: The permissions page now works correctly with Chrome Translate.
  • FIXED Notifications: You will no longer see "You don't have access" messages for unavailable reads.
  • IMPROVED Roles: Office Managers keep booking and scheduling settings access by default.
  • IMPROVED Contacts: The bulk action bar on mobile now shows only actions your role can perform.
  • FIXED Workspaces: Edit permission now correctly allows modifying workspaces made by others.
New

Improved Photo Management

  • FIXED Mobile App: The photo editor now opens correctly on iPhone.
  • FIXED Mobile App: Photos picked for an item now stay attached after editing.
  • IMPROVED Documents: Prevent deleting photos from shared documents.
New

Documents and Hivewell Updates

  • NEW Documents: Delete documents directly from a workspace in web and phone apps.
  • NEW Documents: Hand-added documents now inherit their template's release gates.
  • IMPROVED Hivewell: The Hivewell logo now appears consistently across all platforms.
  • IMPROVED Documents: "Back to Documents" returns you to the document's workspace.
  • IMPROVED Consumer Portal: "Open the portal" now previews documents as the workspace client.
  • IMPROVED Documents: The document creation screen shows who receives the document.
  • POLISH Documents: The "Document created" message names the rules set.
New

Faster Documents, Smoother App

  • IMPROVED Mobile App: Open large documents much faster than before.
  • IMPROVED Mobile App: Navigating between screens no longer redraws hidden tabs.
  • IMPROVED Mobile App: Hidden tabs now use less power by pausing live data reads.
  • FIXED Mobile App: Large document answers are now fully saved when reading in batches.
New

Enhanced Document and Mobile Experience

  • IMPROVED Document Settings: Manage document settings and summaries more intuitively on all devices.
  • IMPROVED Mobile App: Enjoy smoother animations and improved layout consistency.
  • IMPROVED Mobile App: Status labels now have dedicated icons for better recognition.
  • FIXED Status Labels: Deleting a label in use is now properly prevented with clear messaging.
  • POLISH Mobile App: Phone settings lists display more clearly with updated layouts and editing options.
  • POLISH Mobile App: Document builder rows and item screens are more visually organized.
  • POLISH Web App: Document layouts and summaries are presented more cleanly.
  • POLISH Mobile App: Summaries on your phone appear streamlined and consistent with the web.
New

Mobile App Stability Improvements

  • FIXED Mobile App: Tapping a document quickly no longer opens multiple screens.
  • FIXED Mobile App: Android app will not run out of memory during document sync.
New

Document Search & Email Editor Updates

  • IMPROVED Documents: Phone search now keeps answers, speeding up edits on large documents.
  • IMPROVED Documents: Document loading on mobile is faster, especially for documents already synced.
  • IMPROVED Messages: Chore emails with custom designs now keep their layout when edited.
  • IMPROVED Messages: Edit custom email designs with a full-screen HTML editor on the web.
  • IMPROVED Messages: The email preview on phones now shows the complete designed email.
  • IMPROVED Messages: Insert variables directly at your cursor in the HTML email editor.
  • IMPROVED Messages: The HTML email editor buttons are now touch-friendly on phones.
  • FIXED Mobile App: Fixed an issue with native contact type chips on the phone.
New

Chat Smarter with Hivewell

  • IMPROVED Hivewell: Hivewell now understands your conversations better, including prior messages and photos.
  • IMPROVED Hivewell: It can now correct open offers and remember what a card tap was about.
  • IMPROVED Hivewell: Use a label reader on photos directly within your chat or documents.
  • IMPROVED Hivewell: "Undo that" now works more reliably for unsaved offers.
  • IMPROVED Hivewell: Follow-up questions about chat content are now handled more accurately.
New

Improved Texting, Search, and Photos

  • IMPROVED Texting: Refusal messages are clearer for unagreed contacts.
  • IMPROVED Texting: Team texts are no longer blocked by client texting preferences.
  • IMPROVED Texting: Only a "START" text lifts a "STOP" request.
  • IMPROVED Texting: Team members receive an initial work text notice.
  • IMPROVED Contacts: Phone numbers for online bookings and new contacts are stored correctly.
  • IMPROVED Search: Results now include items with all typed words, not just some.
  • IMPROVED Search: View chips correctly count filtered results on web and phone.
  • IMPROVED Search: Punctuation and short words no longer cause empty results.
  • FIXED Mobile App: All gallery photos display, load reliably, and save to your phone.
  • FIXED Mobile App: The photo editor's "i" (information) button works correctly.
  • FIXED Mobile App: Large documents no longer crash the app on iPhone.
  • FIXED Documents: Large documents load faster and no longer download duplicate data.
  • FIXED Online Booking: Specific booking links show only chosen packages.
  • FIXED Contacts: Role chips correctly display contact roles on web and phone.
  • FIXED Documents: Moving a document to Sent now requires send permission.
  • FIXED Consumer Portal: Various issues with client signing and the portal are resolved.
New

Smoother Online Booking & More

  • FIXED Online Booking: Service lengths now display and save correctly in hours.
  • FIXED Consumer Portal: Services booked online correctly show their duration.
  • FIXED Mobile App: Service details on phone show correct snapshot lengths.
  • FIXED Quote Conversion: Quoted services now save lengths accurately in hours.
  • FIXED Website: Bookings list on your website correctly displays service lengths.
  • FIXED Site Editor: Preview links now work as expected.
  • FIXED Billing: Waived add-ons now clearly show as "Included" for staff.
  • FIXED Mobile App: Updating on Android keeps your typing after restart.
  • FIXED Messages: Staff portal messages reach the client's own login.
  • FIXED Settings: Edit Role lists all services that require a specific role.
  • POLISH Online Booking: Booking steps now smoothly move focus to the next step.
New

Search, Document, and Portal Improvements

  • IMPROVED Documents: Search now works better across documents, editable cards, and filters.
  • IMPROVED Mobile App: Phone search bar is now integrated as the top bar.
  • FIXED Documents: "A-Action" forms now have correct team selection and wording.
  • FIXED Consumer Portal: Returning after signing now correctly leads to the portal home.
  • FIXED Platform: File protection checks for shared documents are faster and more reliable.
New

Better Texting & Document Handling

  • NEW Messages: Customers can now opt into texting from their profile.
  • NEW Online Booking: Choose who gets assigned bookings and text replies.
  • FIXED Documents: Copied findings now save correctly with the current report's level.
New

Enhanced Report Copying

  • IMPROVED Documents: Report copies now accurately retain your specific priority levels and status labels.
  • IMPROVED Documents: Copying findings from other reports now correctly maps to your current report's levels.
  • FIXED Documents: Errors during report finding uploads no longer block other pending changes.
New

App Reliability and Mobile Focus

  • IMPROVED Mobile App: Android app no longer declares background media playback.
  • IMPROVED Mobile App: New phone users have a smoother first-day walk-through.
  • IMPROVED Documents: Document overviews accurately name findings.
New

Enhanced Chores and Messaging

  • NEW Messages: Include pictures in chore emails and texts from web and phone.
  • NEW Messages: Pictures in chore emails now last longer than 7 days.
  • NEW Messages: Add up to 3 pictures to chore texts, plus the workspace photo.
  • NEW Messages: Rich text boxes include an "Add Image" button for easy uploads.
  • NEW Messages: Send chore emails and texts to the company, selected team, or assigned team.
  • NEW Chores: View message status (sent, held, failed) in chore run history.
  • NEW Messages: Chore message editors now warn about potentially empty placeholders.
  • NEW Messages: A test panel shows exact message words and reasons for non-delivery.
  • IMPROVED Mobile App: The iOS "Save Password" box no longer interferes with signing out.
  • IMPROVED Messages: Email pictures now resize to 1200px and under 250KB for efficiency.
  • IMPROVED Messages: "Add Image" button is consistently visible on the editor bar.
  • IMPROVED Chores: One-time scheduled chores will fire late instead of being missed.
  • IMPROVED Chores: Built-in agent emails now correctly address the agent, not the client.
  • IMPROVED Messages: All available placeholders now fill at send time for accuracy.
  • FIXED Messages: Pictures resized in the editor retain their width and shape in emails.
  • FIXED Messages: Picture toolbar anchors to the side, preventing it from being cut off.
  • FIXED Messages: Uploading more than 3 text pictures correctly states only the first ones were added.
  • FIXED Messages: A failed re-upload of a pasted picture now keeps the picture.
  • FIXED Mobile App: The chore email editor now runs in place on phones.
  • FIXED Messages: Picture upload failures now give up and free the button after a minute.
  • FIXED Chores: Picture uploads no longer overwrite text typed during the upload.
  • FIXED Mobile App: Phone chore email pictures now upload before insertion.
  • FIXED Booking: A sent booking email still counts as the confirmation email.
  • FIXED Messages: Blank placeholders are never sent in chore emails or texts.
  • FIXED Messages: Chore texts are sent to every chosen role, skipping empty recipients.
  • FIXED Chores: Messages for deleted or cancelled workspaces are now held.
  • FIXED Mobile App: Phone chore email pictures are now correctly uploaded on every server.
  • POLISH Messages: List formatting now stays on the editor bar at wider widths.
  • POLISH Mobile App: Phone chore editor has an updated "Photo library" label.
New

Label Reader Enhancements

  • FIXED Documents: Optional label readers now correctly show unfilled status.
  • FIXED Documents: Recall list dates align with your company's local day.
  • IMPROVED Documents: Brand names consistently display across the platform.
  • IMPROVED Documents: Old label reads can now be searched when recall is enabled.
  • FIXED Mobile App: "Done" button remains visible when taking another photo.
  • FIXED Documents: Customer-facing documents no longer show recall switch options.
  • IMPROVED Documents: Brand casing rules apply uniformly across labels and descriptions.
New

Smoother Online Booking & Mobile

  • IMPROVED Online Booking: Service providers are now correctly assigned based on service setup.
  • IMPROVED Online Booking: Agreements not required at booking are now read, not signed, on the booking page.
  • IMPROVED Online Booking: Clients automatically receive portal access for confirmed bookings and requests.
  • IMPROVED Online Booking: Service agreements are now sent for online bookings.
  • IMPROVED Documents: Add-ons without templates now use their linked service's report templates.
  • IMPROVED Online Booking: Booking pages now clearly state when a booking is a request.
  • FIXED Mobile App: The Android app no longer crashes after an update restart.
  • FIXED Workspaces: "Pricing hidden for your role" no longer appears while permissions load.
New

Improved Label Scanning & Billing

  • IMPROVED IMPROVED Label Reader: Scan serial numbers below plates more accurately.
  • IMPROVED IMPROVED Label Reader: Enjoy smoother scanning with no frozen screens and faster feedback.
  • IMPROVED IMPROVED Label Reader: Recall Search now clearly indicates what information goes into documents.
  • FIXED FIXED Invoices: Bills without linked work no longer incorrectly show a $0.00 total.
  • FIXED FIXED Invoices: Removing a typed discount now clearly states what was removed.
  • IMPROVED IMPROVED Consumer Portal: The client preview list now displays the correct next visit date.
  • POLISH POLISH Discounts: Removing a discount now instantly clears its applied box.
New

Enhanced Client Portal & Reviews

  • NEW Documents: Review documents with one-touch access, notes, and saved views.
  • IMPROVED Consumer Portal: Discounts now wait for the Workspace bill lock.
  • IMPROVED Consumer Portal: See all necessary add-ons for services.
  • IMPROVED Consumer Portal: "Needs Attention" rows name the Workspace and open on the ask.
  • IMPROVED Consumer Portal: Easily manage portal access overrides per contact.
  • IMPROVED History: Track client asks, declines, and approved client moves.
  • FIXED Invoices: The discount dialog now correctly states where discounts apply.
  • FIXED Mobile App: The Add Service sheet provides better error messaging.
New

Smarter Label Reading, Better Company Management

  • NEW Label Reader: Easily view equipment build dates and age on web and phone.
  • NEW Label Reader: Find a Google search link for Model and Serial numbers.
  • NEW Platform: Manage multiple companies from a single account.
  • NEW Tasks: Ensure work is sent under the correct field worker's name.
  • FIXED Label Reader: "Add finding" no longer fails validation on the web.
  • FIXED Label Reader: The photo no longer flashes in Media on mobile.
  • FIXED Hivewell: Date lookup timeouts now have a 45-second limit.
  • POLISH Label Reader: Settings panels are now stacked on phone screens for better viewing.
  • POLISH Label Reader: Card layout uses the full width of the screen.
  • POLISH Label Reader: Media input is now clearly named on the web.
New

Client Portal Service Add-ons

  • NEW Consumer Portal: Clients can now add services and add-ons to their visits.
  • NEW Settings: Control which services clients can add and how these additions land.
  • NEW Workspaces: Track where a service was added from and which client added it.
  • NEW Documents: Signed agreements from booking now appear in client files.
  • FIXED Workspaces: Any staff member with job visibility can now add services.
  • FIXED Consumer Portal: Unschedulable follow-up visits no longer appear to clients.
  • FIXED Consumer Portal: Appointments are now titled with service names, not the client's name.
  • FIXED Documents: Clients always see agreements they have signed, even if unshared.
New

Hivewell Helps You Edit Documents

  • IMPROVED Hivewell: Hivewell accurately finds where to add information in your documents.
  • IMPROVED Hivewell: Save document changes with one tap, preventing duplicate entries.
  • IMPROVED Hivewell: Check document readiness now matches "What's Left" and "Send" checks.
  • IMPROVED Hivewell: Chat buttons "Take me to the first one" and "Send it" now work reliably.
  • IMPROVED Hivewell: Error messages are clearer and never wrongly blame your connection.
  • IMPROVED Hivewell: Photos now correctly attach to their specific findings.
  • FIXED Hivewell: A real network failure now correctly prompts you to check your connection.
  • FIXED Hivewell: Said statuses now apply correctly to all item modification paths.
  • FIXED Hivewell: Hidden findings are now reused instead of being duplicated.
  • FIXED Hivewell: "Take me to the first one" correctly opens the blocking item in the Builder.
  • FIXED Hivewell: "Go to" chat commands now correctly navigate to sections or items.
  • FIXED Hivewell: The chat now accurately moves both web and phone Builders to items.
  • FIXED Hivewell: Hivewell now correctly shows when a run has not started or paused.
New

Smarter Scheduling, Smoother Booking

  • IMPROVED Online Booking: Your customers can only book when staff are available.
  • IMPROVED Schedule: Daily limits and time off are now consistently applied.
  • IMPROVED Schedule: Team availability considers Google Calendar busy times.
  • IMPROVED Schedule: View job services by name instead of ID.
  • IMPROVED Mobile App: Creating new appointments is more reliable.
  • IMPROVED Mobile App: Easily find staff who are set up for a specific service.
  • IMPROVED Follow-ups: Follow-ups without a scheduled time are clearly marked.
  • FIXED Mobile App: Signing in now takes you directly to the Home screen.
  • FIXED Mobile App: The creator now asks to keep or discard your draft.
New

Conflict Resolution & Mobile Improvements

  • IMPROVED Platform: See only real data conflicts, easily clear them.
  • FIXED Mobile App: Your crew names now appear correctly after signing in.
  • FIXED Mobile App: Assign multiple team members quickly without issues.
  • FIXED Mobile App: Links to admin support now direct you properly.
New

New Calendar Colors & Payroll Options

  • NEW Schedule: Assign unique colors to team members for easy calendar viewing.
  • NEW Schedule: Switch calendar views to color by Service, Person, or Person with service stripe.
  • NEW Payroll: Set fixed dollar amounts for shares instead of only percentages.
  • NEW Payroll: Use a company setting to take fixed amounts off the top first.
  • FIXED Billing: Adding a service after a bill is sent now bills only that new service.
  • FIXED Billing: Re-adding a removed service to a bill works correctly.
  • FIXED Platform: Photos now stay with the person who took them.
  • FIXED Platform: Photo timestamps are correctly preserved.
  • FIXED Documents: Document Media photos now properly appear in History.
  • POLISH Mobile App: Improved iPhone launch checks for "Sign in with Google."
  • POLISH Mobile App: "Yours" is now specific to the person who made a held change.